I sent in items with the wrong barcode :(
Well it finally happened...I realized I sent in 50 wrongly barcode items to FBA. Doh! The shipment says it is currently be received. I'm assuming my only option is to wait for them to all come available and then create a removal order? Please let me know if there is another option I'm not aware of.
I told Amazon I was sending Item X. I sent item X but with Item Z's barcode. I assume that even though when they scan the box saying that it should be Item X, it will be entered that it is actually Item Z because of the wrong barcode and I should do the removal for Item Z even though it is actually Item X?
Thanks so much for the help.
I sent in items with the wrong barcode :(
Well it finally happened...I realized I sent in 50 wrongly barcode items to FBA. Doh! The shipment says it is currently be received. I'm assuming my only option is to wait for them to all come available and then create a removal order? Please let me know if there is another option I'm not aware of.
I told Amazon I was sending Item X. I sent item X but with Item Z's barcode. I assume that even though when they scan the box saying that it should be Item X, it will be entered that it is actually Item Z because of the wrong barcode and I should do the removal for Item Z even though it is actually Item X?
Thanks so much for the help.
3 replies
Jameson_Amazon
Hi @Seller_ZHYHRg9SvZiYa,
Thank you for reaching out on the Seller Forums, I'm sorry to hear that this happened! Has there been any updates to this shipment since posting?
You are correct, the best course of action here would be to move forward with a removal order once the shipment has closed. For steps on how to do this, please refer to this help page.
If you have any additional questions or need assistance along the way, please don't hesitate reaching out!
All the best,
Jameson
