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Seller_ojbX6rOhVf5wt

Damaged during transit on non returanble items

Orders are being fulfilled by amazon and shipped by amazon but buyers are receiving them damaged, Buyers are not complaining about quality of product they are complaining that item came to them damaged when I'm shipping items to fulfillment center they brand new and not damaged but when fulfillment center is shipping the item they are getting damaged, I shouldn't be held responsible for the shipment since it wa not shipped by me the seller, fulfillment center should take responsibility.

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Seller_ojbX6rOhVf5wt

Damaged during transit on non returanble items

Orders are being fulfilled by amazon and shipped by amazon but buyers are receiving them damaged, Buyers are not complaining about quality of product they are complaining that item came to them damaged when I'm shipping items to fulfillment center they brand new and not damaged but when fulfillment center is shipping the item they are getting damaged, I shouldn't be held responsible for the shipment since it wa not shipped by me the seller, fulfillment center should take responsibility.

Tags:Packaging
00
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Dominic_Amazon

Hi @Seller_ojbX6rOhVf5wt,

Dominic from Amazon here, happy to help. Can you please provide me with the Case ID and/or Order Id's for the orders in question?

Best,

Dominic

00
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Seller_ojbX6rOhVf5wt

Damaged during transit on non returanble items

Orders are being fulfilled by amazon and shipped by amazon but buyers are receiving them damaged, Buyers are not complaining about quality of product they are complaining that item came to them damaged when I'm shipping items to fulfillment center they brand new and not damaged but when fulfillment center is shipping the item they are getting damaged, I shouldn't be held responsible for the shipment since it wa not shipped by me the seller, fulfillment center should take responsibility.

19 views
1 reply
Tags:Packaging
00
Reply
user profile
Seller_ojbX6rOhVf5wt

Damaged during transit on non returanble items

Orders are being fulfilled by amazon and shipped by amazon but buyers are receiving them damaged, Buyers are not complaining about quality of product they are complaining that item came to them damaged when I'm shipping items to fulfillment center they brand new and not damaged but when fulfillment center is shipping the item they are getting damaged, I shouldn't be held responsible for the shipment since it wa not shipped by me the seller, fulfillment center should take responsibility.

Tags:Packaging
00
19 views
1 reply
Reply
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Damaged during transit on non returanble items

by Seller_ojbX6rOhVf5wt

Orders are being fulfilled by amazon and shipped by amazon but buyers are receiving them damaged, Buyers are not complaining about quality of product they are complaining that item came to them damaged when I'm shipping items to fulfillment center they brand new and not damaged but when fulfillment center is shipping the item they are getting damaged, I shouldn't be held responsible for the shipment since it wa not shipped by me the seller, fulfillment center should take responsibility.

Tags:Packaging
00
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Dominic_Amazon

Hi @Seller_ojbX6rOhVf5wt,

Dominic from Amazon here, happy to help. Can you please provide me with the Case ID and/or Order Id's for the orders in question?

Best,

Dominic

00
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user profile
Dominic_Amazon

Hi @Seller_ojbX6rOhVf5wt,

Dominic from Amazon here, happy to help. Can you please provide me with the Case ID and/or Order Id's for the orders in question?

Best,

Dominic

00
user profile
Dominic_Amazon

Hi @Seller_ojbX6rOhVf5wt,

Dominic from Amazon here, happy to help. Can you please provide me with the Case ID and/or Order Id's for the orders in question?

Best,

Dominic

00
Reply
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