Many ASINs at risk of search suppression - unit count required
Have any other sellers seen a massive surge of ASINs flagged on their At Risk listings page this week?
Over the last 4 days I have had 130 ASINs (shared, not ones I created) flagged as being at risk of search suppression all because the unit count data field is blank. Not being the brand owner I don't know a way to fix these easily, I need to raise a case for each one as Seller Support seem to require a photograph for each one as evidence for the change.
I was curious to see whether this was a widespread issue or whether I was special & whether anyone had any smart ideas for fixing it please?
Many ASINs at risk of search suppression - unit count required
Have any other sellers seen a massive surge of ASINs flagged on their At Risk listings page this week?
Over the last 4 days I have had 130 ASINs (shared, not ones I created) flagged as being at risk of search suppression all because the unit count data field is blank. Not being the brand owner I don't know a way to fix these easily, I need to raise a case for each one as Seller Support seem to require a photograph for each one as evidence for the change.
I was curious to see whether this was a widespread issue or whether I was special & whether anyone had any smart ideas for fixing it please?
21 replies
Seller_d8YGbIjNqwFxn
Have you actually tried to enter the unit count as sometimes it will work even if you are not the brand owner.
Another answer is to apply for permission to list/amend ASIN's for the brand in question. The fight you will have here is that the team who decides you can list often denies applications if the ASIN's exist on Amazon already. You have to be very clear that the application is to update ASIN's that are at risk of suppression.
If the brand owner created the ASIN's on Amazon you can try contacting the brand owner to see if they will update.
Julia_Amzn
Hi @Seller_lps1Du5qOLCbv, thank you for positng. Did you fix the issue? Was @Seller_d8YGbIjNqwFxn advice helpful?
Seller_T8SeAMb5hrha7
Hi there! If you get a solution to this problem, please let us know on the discussion. We have the same problem with many of our ASINs.
It started not long ago and went full force yesterday with the loss of many ASINs that are now not visible and show a different product instead. They are fully "search suppressed".
Seller_7pTs15IYXmTOB
I am facing this problem. Case ID 11222957472
Seller_7pTs15IYXmTOB
I have sent this thread to our CEO Ajassy's team. I think someone should see our unaddressed grievances. I certainly want to show that I am not on my own.
