Product Still Removed After Listing Changes Have Been Made
Hello Amazon,
One of our products has been removed from Amazon, due to my product being a consumable product that doesn't meet labeling requirements. After correspondence with Seller Support, they have told me that i need to kindly delete an image from my product listing images (It was an infographic, had nothing to do with actual product labeling). This has been done however it has been a week since they have replied, and my listing has been subsequently removed. Can you please help me reinstate my listing. I have remove the violating image, that seller support told me to remove.
Really appreciate the help @Manny_Amazon @Cooper_Amazon
Product Still Removed After Listing Changes Have Been Made
Hello Amazon,
One of our products has been removed from Amazon, due to my product being a consumable product that doesn't meet labeling requirements. After correspondence with Seller Support, they have told me that i need to kindly delete an image from my product listing images (It was an infographic, had nothing to do with actual product labeling). This has been done however it has been a week since they have replied, and my listing has been subsequently removed. Can you please help me reinstate my listing. I have remove the violating image, that seller support told me to remove.
Really appreciate the help @Manny_Amazon @Cooper_Amazon
7 replies
Seller_YzlwWikkx2gDl
Any updates? Need help with this. I have removed all prohibited claims
Dougal_Amazon
Hello @Seller_YzlwWikkx2gDl,
My name is Dougal from the Community Manager Team and I will be happy to assist. I will need the case ID related to this issue to review and provide either next steps or additional guidance. Or at the very least, I will need the ASIN in question (which I can get from the case) to see what is going on.
Looking forward to helping further.
Best, Dougal