ALL ORDERS PENDING PAYMENT FROM 4 DAYS
hello my orders initially went through very smoothly with no issues but from last 4 days all my orders are pending payment , is this because my inventory is moving to a different location by amazon ?
kindly help as after 21 dayss i will loose all money on ppc which i spent get these orders.
ALL ORDERS PENDING PAYMENT FROM 4 DAYS
hello my orders initially went through very smoothly with no issues but from last 4 days all my orders are pending payment , is this because my inventory is moving to a different location by amazon ?
kindly help as after 21 dayss i will loose all money on ppc which i spent get these orders.
1 reply
Dominic_Amazon
Hi @Seller_eQe4SE7LVodG9,
Dominic from Amazon here, happy to provide additional information.
On the Manage orders page, an order with a status of Pending might indicate an issue with the buyer's payment method or a convenience store payment method. In some cases, our payment and order detail verification processes can potentially extend order processing times for as long as 21 days.
Here are some of the most common reasons for orders being in Pending status:
- Amazon has been unable to obtain authorization for the buyer's credit card.
- The buyer selected convenience store payment but hasn't completed the payment.
- For an FBA order, the buyer has qualified for free shipping and the order is waiting for all of the order items to be gathered.
- For an FBA order, if the order is for multiple items but one item is out of stock. Even if Amazon chooses to divide the order and send the in-stock FBA Units, the order will still show Pending status.
- For Subscribe & Save deliveries, orders are placed several days before a customer’s upcoming delivery date to align subscription sign-up orders with the customer's weekly or monthly Subscribe & Save delivery date and to ensure that inventory is reserved for upcoming deliveries.
Please let me know if you have any questions!
Best,
Dominic
