Invoice accepted but violation remains and Asin still inactive
I received an inauthentic violation which i thought was odd because i hadnt actually received any complaints about the ASIN. The Account Health dashboard also said no sales in last 12 months even though I had several for this item.
I submitted my invoice and it was accepted but the violation is still active and the listing is still inactive.
Can a mod please help?
Invoice accepted but violation remains and Asin still inactive
I received an inauthentic violation which i thought was odd because i hadnt actually received any complaints about the ASIN. The Account Health dashboard also said no sales in last 12 months even though I had several for this item.
I submitted my invoice and it was accepted but the violation is still active and the listing is still inactive.
Can a mod please help?
4 replies
Atlas_Amazon
Hello @Seller_wQVrfDITrMYPm
I submitted my invoice and it was accepted but the violation is still active and the listing is still inactive.
Thank you for the information provided regarding the recent review and acceptance of your documentation. I wanted to check in as it can generally take 24-48 hours for an ASIN to be removed from the dashboard and show as live. Would you be able to confirm if the issue is still persisting?
Please refer back to this thread with more information if you the concern is still present.
Best,
Atlas
