permanently close seller account
Hello,
Since all my european market seller accounts are opened individually, it seems invalid now and the accounts are suspended. And it shows that I need to solve the situation and then permanently close my account.
On the account health page, the document upload area is problematic.
permanently close seller account
Hello,
Since all my european market seller accounts are opened individually, it seems invalid now and the accounts are suspended. And it shows that I need to solve the situation and then permanently close my account.
On the account health page, the document upload area is problematic.
5 replies
Seller_kIukTwdhvntAp
When you say 'all my european market seller accounts are opened individually' that can be a BIG problem since you are allowed ONE ACCOUNT unless they are selling entirely different product categories.
Find the suspension notice and POST THAT but remove all personal information first.
Anyone answering will need to see what wording they used and what they are asking for.
Is it a Section 3 violation for dropshipping, IP violations, RA, OR, you used a Virtual Assistant and they 'helped' you with paperwork and forged documents?
ALSO, post the appeal (if you submitted one) so we can see what you said. SOME appeals actually make things worse rather than better.
Sonny_Amazon
Hey there @CASPERSTORE
I am checking in on your thread regarding permanently closing a seller account. In terms of the next steps, you should be able to go through each region and close down the accounts that you do not currently wish to continue with.
it seems invalid now and the accounts are suspended. And it shows that I need to solve the situation and then permanently close my account.
This is correct in that you will need to resolve any suspension in the respective marketplaces you wish to close prior to the closure. If you would like to pick up selling again in those markets, you will need to sign up once more. Our team will not be able to reactivate the closed down account.
For more information regarding the process, check out this page here.
Feel free to share an original performance notification for the account suspensions for guidance on next steps (remove all personal data).
If you have any additional questions, continue to refer here so we may provide guidance.
Best,
Sonny
