Product keeps geting flagged. They say 3rd party lab report needed.
My product keeps getting flagged as drug paraphernalia and after contact sellers support almost a dozen times.. They said I need a 3rd party lab report. My product is a spice grinder similar to mortar and pestle. Who do I need to contact to get 3rd party testing done. I tired asking but Amazon had no recommendations.
Product keeps geting flagged. They say 3rd party lab report needed.
My product keeps getting flagged as drug paraphernalia and after contact sellers support almost a dozen times.. They said I need a 3rd party lab report. My product is a spice grinder similar to mortar and pestle. Who do I need to contact to get 3rd party testing done. I tired asking but Amazon had no recommendations.
4 replies
Seller_4zBzdtgCyS9EI
a 3rd party lab report stating it can't be used to grind drugs?
Stevie_Amazon
Hi there @Seller_1I8yJ0n2ipxK6,
I hope this finds you well.
I understand you have a product that has been identified as drug paraphernalia. In particular, it has been identified as a grinder- at least from what I can assume with the mention of a mortar and pestle.
As @Seller_4zBzdtgCyS9EI has generously asked for clarification, are you indicating you have received a request for a third party laboratory report to indicate the product is NOT a grinder for illegal substances?
You will need to submit evidence to show this item is not drug paraphernalia, but I am not sure of any lab testing facility that would offer such a document.
Were you aware of this particular restricted product policy before attempting to list and sell this item?
If your item is similar to a mortar and pestle- how similar? What does it look like exactly?
Stevie.
