Customer left me a bad review for a bad Fullfillment Experience by Amazon
Can bad reviews be removed if Amazon says they're responsible?
I has a customer order that was unsatisfactory - it's displayed in my Feedback manager with ""Message from Amazon: "This item was fulfilled by Amazon, and we take responsibility for this fulfillment experience."".
But the customer still left me a bad review. Which happened 3 months after the purchase date for some reason? Can anything be done about this?
Customer left me a bad review for a bad Fullfillment Experience by Amazon
Can bad reviews be removed if Amazon says they're responsible?
I has a customer order that was unsatisfactory - it's displayed in my Feedback manager with ""Message from Amazon: "This item was fulfilled by Amazon, and we take responsibility for this fulfillment experience."".
But the customer still left me a bad review. Which happened 3 months after the purchase date for some reason? Can anything be done about this?
3 replies
Seller_c9lY8wF1Vo61O
Go to that review from Feedback Manager. Select Request Removal from dropdown menu. Select Yes. It will be removed.
