System keeps asking for 2-step verification after 2-3 hours of logging in

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Seller_oP3iOgqZ9x8a9

System keeps asking for 2-step verification after 2-3 hours of logging in

It is very frustrating to go through the 2-step verification 3-4 times a day. No matter how the 2-step verification is set up I get kicked out and asks for 2-step verification again.

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Tags:Seller Central
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Micah_Amazon

Hello @Seller_oP3iOgqZ9x8a9,

Thank you for reaching out. My apologies on the frustration this has caused. I would suggest trying the following again:

Before you enable Two-Step Verification, you need access to either a cell phone with SMS (text), a landline telephone, or an authenticator app installed on a smart mobile device or tablet. You'll be asked to choose one of these methods to receive authentication codes. For more information, see About Two-Step Verification.

  1. In Seller Central, go to Settings and select Login Settings.
  2. On the Login & security page, select Edit next to the Two-Step Verification (2SV) Settings option.
  3. On the Advanced Security Settings page, select Get Started

If you encounter any issues after enabling Two-Step Verification, see Two-Step Verification FAQ.

I also wanted to share a similar post in which a resolution was received.

Please let me know if you are still having issues and we can move to next steps.

Cheers,

Micah

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