GTIN and GTIN exemptions errors
Hi all,
Anyone come across this problem when trying to list a new item? I've got some items with a GTIN-13 and some that I list under an exemption, which I've had approved long ago.
Whichever way I go with these, entering the GTIN-13, or confirming I don't have a GTIN and have an exemption, I get this error; "The value specified for the field is lesser than the minimum allowed value."
This is despite knowing the GTIN-13 is correct and that the exemption is in place, as I've used it before.
Anyone had this?
Cheers
Steve
GTIN and GTIN exemptions errors
Hi all,
Anyone come across this problem when trying to list a new item? I've got some items with a GTIN-13 and some that I list under an exemption, which I've had approved long ago.
Whichever way I go with these, entering the GTIN-13, or confirming I don't have a GTIN and have an exemption, I get this error; "The value specified for the field is lesser than the minimum allowed value."
This is despite knowing the GTIN-13 is correct and that the exemption is in place, as I've used it before.
Anyone had this?
Cheers
Steve
1 reply
Sarah_Amzn
Hello @Seller_OirO3dEHuuKi0,
This is Sarah with Amazon.
Have you tried to reach out to Seller Support? If yes, could you please share the Case ID?
Best regards,
Sarah.
