Detail page removed each time I create a listing on a particular product
I had created a new listing this morning under our own registered brand for one of our products, however when I checked back a few hours later it read "detail page removed". I looked around under all filters for listing removed, etc. and finally found this:
"This detail page was removed for potential policy violations. Visit the account health dashboard for more information."
However when I go to my health dashboard, this listing isn't even showing up anywhere with the option to fix, etc.
Any ideas? I contacted seller support through the chat and they couldn't help me so they had to file an internal case.
Detail page removed each time I create a listing on a particular product
I had created a new listing this morning under our own registered brand for one of our products, however when I checked back a few hours later it read "detail page removed". I looked around under all filters for listing removed, etc. and finally found this:
"This detail page was removed for potential policy violations. Visit the account health dashboard for more information."
However when I go to my health dashboard, this listing isn't even showing up anywhere with the option to fix, etc.
Any ideas? I contacted seller support through the chat and they couldn't help me so they had to file an internal case.
9 replies
Seller_YzSU6N6yXDrD1
I might suggest a google search for amazon restricted keywords and phrases to start. I realize Amazon doesn't provide a specific list, but these articles can sometimes point out words or phrases that may be causing this issue.
Seller_tAfXR7sVBEoZS
What type of product is it? We can't help you without knowing what it is. Sometimes it is a product safetyissue and you have to check your e-mail for the contact/requested information. Sometimes it is a missing field in the listing that is not marked as required, etc.
Seller_d8jCTfP0USp3c
It is very possible that the product/keywords got the bots moving the listing into an incompatible "Browse Node".
Check in the "Edit Listing" area the "Browse Node" or just open a case through the automated helper under the option "Listing not Buyable - Investigate inactive or blocked lisintgs" and follow the prompts until you reach the "changing the Browse Node". There it will display the Categorie(s) where the listing was stored; there you can open a case about changing the node, even if you need it in the same place where it already says. The node case will take up to 2 business days as most of the time it is revised by a real person; and most of the times this unremove your Details Page Listing.
Blake_Amazon
Hey @Seller_2hLsJBEtCZOlj, the other sellers on the thread have provided some solid information, but you also mentioned that you have a Seller Support case. Can you let me know what that case ID is?
-Blake
