Search Suppressed Listings
Hello,
We just created new listings for our Fall Safety Kits. Amazon search suppressed 3 of our listings almost immediately. When I click further into 'Fix listing suppression', I am told that we need an approved selling application to list under Mountaineering Carabiners. The only problem, our products are in no way mountaineering carabiners. We should never have been listed under this category. I chose 'Fall Safety Kits' as the category when creating these so I'm not sure how this even happened.
Our listings should not be suppressed and I would really appreciate swift attention to this matter.
Please refer to case id: 15861805671 for further details as I have provided screenshots as well.
Search Suppressed Listings
Hello,
We just created new listings for our Fall Safety Kits. Amazon search suppressed 3 of our listings almost immediately. When I click further into 'Fix listing suppression', I am told that we need an approved selling application to list under Mountaineering Carabiners. The only problem, our products are in no way mountaineering carabiners. We should never have been listed under this category. I chose 'Fall Safety Kits' as the category when creating these so I'm not sure how this even happened.
Our listings should not be suppressed and I would really appreciate swift attention to this matter.
Please refer to case id: 15861805671 for further details as I have provided screenshots as well.
2 replies
Glenn_Amazon
Hi there @Seller_LdGQS4zTKBgYz,
Thank you for reaching out with your difficulties with your product suppression. I'm currently reviewing your case with our escalation team. Once I have additional details I will reach out to you with updates. Thank you for your understanding.
-Glenn
