Inventory sync issues between UK and rest of Europe.
Been creating cases and calling Amazon Support for over a month and they keep closing my case like it's solved - but it's not.
I got two products that are available for sale in 9 European countries under the same ASIN and SKU, the only country that doesn't sync is UK. It happened before and a Support associate fixed the issue in 15 minutes, now other "Specialist Teams" are telling me there are no Cross Border Compliance Issues and nothing wrong with the offer. There is no inventory on two ASINs, only in the UK. It's not hazmat.
Has anybody solved inventory sync issues on their own before? How did you do it?
Inventory sync issues between UK and rest of Europe.
Been creating cases and calling Amazon Support for over a month and they keep closing my case like it's solved - but it's not.
I got two products that are available for sale in 9 European countries under the same ASIN and SKU, the only country that doesn't sync is UK. It happened before and a Support associate fixed the issue in 15 minutes, now other "Specialist Teams" are telling me there are no Cross Border Compliance Issues and nothing wrong with the offer. There is no inventory on two ASINs, only in the UK. It's not hazmat.
Has anybody solved inventory sync issues on their own before? How did you do it?
1 reply
Ezra_Amazon
Hi @Seller_PCKqI6pQG5Um9,
Are you using the European Fulfilment Network for this? Some products may have eligibility restrictions not only related to Hazmat.
Once you're enrolled, you can check which of your products are eligible by running the European Fulfilment Network ASIN Eligibility report (found in Pan-European FBA Inventory Reports) The explanation tab will tell you why certain items might not be eligible.
For guidance, please check The European Fulfilment Network between the UK and the EU guide and follow Step 4: Managing Your Enrolment ASIN Eligibility Report.
Best, Ezra
