PLEASE HELP AMAZON - Button Cell Compliance requirements ON SELF WINDING AUTOMATIC WATCHES
Amazon is flagging mechanical self winding automatic watches as having a battery. Even when they are provided with pictures of the movement, and an explanation of what an automatic watch is exactly with a link to the manufacturer site, they are coming back with the same canned message about having to provide them with documents from a lab about the battery that they do not contain. Most of these watches literally say AUTOMATIC on the face of the watch and yet still we cannot get them approved. Anyone have any experience on what to do to get these approved? I keep going back and forth with seller support only for them to come back with the exact same canned message as though no one is even reading what I am saying.
PLEASE HELP AMAZON - Button Cell Compliance requirements ON SELF WINDING AUTOMATIC WATCHES
Amazon is flagging mechanical self winding automatic watches as having a battery. Even when they are provided with pictures of the movement, and an explanation of what an automatic watch is exactly with a link to the manufacturer site, they are coming back with the same canned message about having to provide them with documents from a lab about the battery that they do not contain. Most of these watches literally say AUTOMATIC on the face of the watch and yet still we cannot get them approved. Anyone have any experience on what to do to get these approved? I keep going back and forth with seller support only for them to come back with the exact same canned message as though no one is even reading what I am saying.
45 replies
Manny_Amazon
Hello @Seller_iWo8vaHuUOSYG,
Thanks for posting to the Forums. I've reviewed the details of your request and see that the Compliance team has informed you there are no compliance requirements for your products. If you see this differently on your end, please provide the related case IDs and I'll further review.
Regards,
- Manny