Confusion around seller fees
Hi All,
I am hoping somone can clarify some confusion we have been having around the seller/commission fees on our orders.
Our products fall into the sports category so we seem to get charged 15.3% in fees but we are not being charged this on every order.
For context in April so far we have had 33 orders - only 11 have been subject to the commissions fee.
Obviously not complaining as much as just looking for some clarity as it makes reconciling our books a bit tricky as there does not seem to be a pattern as to which orders are being charged and which are not.
Can anyone shed some light on this?
Thanks!
Confusion around seller fees
Hi All,
I am hoping somone can clarify some confusion we have been having around the seller/commission fees on our orders.
Our products fall into the sports category so we seem to get charged 15.3% in fees but we are not being charged this on every order.
For context in April so far we have had 33 orders - only 11 have been subject to the commissions fee.
Obviously not complaining as much as just looking for some clarity as it makes reconciling our books a bit tricky as there does not seem to be a pattern as to which orders are being charged and which are not.
Can anyone shed some light on this?
Thanks!
3 replies
Seller_DSmBlrx75rMb8
Amazon's catalogue is a complete mess, and I wouldn't be surprised if some of the books have been placed under a different category.
Seller_ZJhFeE3tNKzfh
That is odd as even if it was in a different category - you'd be paying some comission.
Though to be honest - I would imagine only amazon can advise.
Ezra_Amazon
Hello @Seller_WP8XcLsm26Meb,
Thanks for getting in touch.
It seems like this might be connected to a promotion tied to those orders. Have you reached out to seller support to get more clarity on this?
Best regards, Ezra
