Impossible to speak with anyone.

I have just opened an account and have had nothing but trouble with getting verified, and now they have taken money out of my credit card before i have even listed anything, and if you want to contact anyone you have to do it via messaging, and they take forever to reply the whole system is so slow, and the people on the other end are so unhelpful, I no longer want to sell anything on this site and just want my money back and all my data deleted big mistake on my part, Anyone thinking of moving to amazon from ebay thing again, I will be closing my account and would like my full money back or i will report amazon transaction as a fraud.