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Seller_ScDghyE4IIHFP

Lost FBA shipment

I sent in 15 units packed tightly in boxes of 5. They say they received 11 therefore - 4 units. Each unit cost £200 therefore a total loss of £800.

The 3 parcels were delivered to Amazon warehouse tracked by their courier UPS.

They keep saying they have checked and reviewed the case. I am demanding that they provide CCTV of the parcels been opened.

What can I do from here? I am very hesitant to continue selling FBA as I'd only been selling FBA for 6 weeks and this happened.

Any advise most appreciated

Martin

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Seller_ScDghyE4IIHFP

Lost FBA shipment

I sent in 15 units packed tightly in boxes of 5. They say they received 11 therefore - 4 units. Each unit cost £200 therefore a total loss of £800.

The 3 parcels were delivered to Amazon warehouse tracked by their courier UPS.

They keep saying they have checked and reviewed the case. I am demanding that they provide CCTV of the parcels been opened.

What can I do from here? I am very hesitant to continue selling FBA as I'd only been selling FBA for 6 weeks and this happened.

Any advise most appreciated

Martin

Fulfil Orders
Tags:Lost shipment
00
41 views
4 replies
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user profile
Seller_76AUwmqvSyRIM
In reply to: Seller_ScDghyE4IIHFP’s post
Most helpful reply

I assume that you have reconciled the shipment.

If you have hit a brick wall, do what I do every time, which is take Amazon to the Small Claims Court. It can be done online and is very simple. Just make sure you have all the evidence you need to support your case.

Their solicitors will wait until the very last day before the actual court case and then they will pay up.

Good luck.

20
4 replies
user profile
Seller_76AUwmqvSyRIM
In reply to: Seller_ScDghyE4IIHFP’s post
Most helpful reply

I assume that you have reconciled the shipment.

If you have hit a brick wall, do what I do every time, which is take Amazon to the Small Claims Court. It can be done online and is very simple. Just make sure you have all the evidence you need to support your case.

Their solicitors will wait until the very last day before the actual court case and then they will pay up.

Good luck.

20
user profile
Seller_ScDghyE4IIHFP
In reply to: Seller_ScDghyE4IIHFP’s post

Thank You . I will definitely go ahead with small claims if not resolved

10
user profile
Simon_Amazon
In reply to: Seller_ScDghyE4IIHFP’s post

Hello @Seller_ScDghyE4IIHFP,

Here Simon from Amazon.

Do you have any update on this topic?

Best,

Simon

00
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user profile
Seller_ScDghyE4IIHFP

Lost FBA shipment

I sent in 15 units packed tightly in boxes of 5. They say they received 11 therefore - 4 units. Each unit cost £200 therefore a total loss of £800.

The 3 parcels were delivered to Amazon warehouse tracked by their courier UPS.

They keep saying they have checked and reviewed the case. I am demanding that they provide CCTV of the parcels been opened.

What can I do from here? I am very hesitant to continue selling FBA as I'd only been selling FBA for 6 weeks and this happened.

Any advise most appreciated

Martin

41 views
4 replies
Fulfil Orders
Tags:Lost shipment
00
Reply
user profile
Seller_ScDghyE4IIHFP

Lost FBA shipment

I sent in 15 units packed tightly in boxes of 5. They say they received 11 therefore - 4 units. Each unit cost £200 therefore a total loss of £800.

The 3 parcels were delivered to Amazon warehouse tracked by their courier UPS.

They keep saying they have checked and reviewed the case. I am demanding that they provide CCTV of the parcels been opened.

What can I do from here? I am very hesitant to continue selling FBA as I'd only been selling FBA for 6 weeks and this happened.

Any advise most appreciated

Martin

Fulfil Orders
Tags:Lost shipment
00
41 views
4 replies
Reply
user profile

Lost FBA shipment

by Seller_ScDghyE4IIHFP

I sent in 15 units packed tightly in boxes of 5. They say they received 11 therefore - 4 units. Each unit cost £200 therefore a total loss of £800.

The 3 parcels were delivered to Amazon warehouse tracked by their courier UPS.

They keep saying they have checked and reviewed the case. I am demanding that they provide CCTV of the parcels been opened.

What can I do from here? I am very hesitant to continue selling FBA as I'd only been selling FBA for 6 weeks and this happened.

Any advise most appreciated

Martin

Fulfil Orders
Tags:Lost shipment
00
41 views
4 replies
Reply
user profile
Seller_76AUwmqvSyRIM
In reply to: Seller_ScDghyE4IIHFP’s post
Most helpful reply

I assume that you have reconciled the shipment.

If you have hit a brick wall, do what I do every time, which is take Amazon to the Small Claims Court. It can be done online and is very simple. Just make sure you have all the evidence you need to support your case.

Their solicitors will wait until the very last day before the actual court case and then they will pay up.

Good luck.

20
user profile
Seller_76AUwmqvSyRIM
In reply to: Seller_ScDghyE4IIHFP’s post
Most helpful reply

I assume that you have reconciled the shipment.

If you have hit a brick wall, do what I do every time, which is take Amazon to the Small Claims Court. It can be done online and is very simple. Just make sure you have all the evidence you need to support your case.

Their solicitors will wait until the very last day before the actual court case and then they will pay up.

Good luck.

20
user profile
Seller_76AUwmqvSyRIM
In reply to: Seller_ScDghyE4IIHFP’s post
Most helpful reply

I assume that you have reconciled the shipment.

If you have hit a brick wall, do what I do every time, which is take Amazon to the Small Claims Court. It can be done online and is very simple. Just make sure you have all the evidence you need to support your case.

Their solicitors will wait until the very last day before the actual court case and then they will pay up.

Good luck.

20
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Seller_76AUwmqvSyRIM
In reply to: Seller_ScDghyE4IIHFP’s post
Most helpful reply

I assume that you have reconciled the shipment.

If you have hit a brick wall, do what I do every time, which is take Amazon to the Small Claims Court. It can be done online and is very simple. Just make sure you have all the evidence you need to support your case.

Their solicitors will wait until the very last day before the actual court case and then they will pay up.

Good luck.

20
user profile
Seller_ScDghyE4IIHFP
In reply to: Seller_ScDghyE4IIHFP’s post

Thank You . I will definitely go ahead with small claims if not resolved

10
user profile
Simon_Amazon
In reply to: Seller_ScDghyE4IIHFP’s post

Hello @Seller_ScDghyE4IIHFP,

Here Simon from Amazon.

Do you have any update on this topic?

Best,

Simon

00
Follow this discussion to be notified of new activity
user profile
Seller_76AUwmqvSyRIM
In reply to: Seller_ScDghyE4IIHFP’s post
Most helpful reply

I assume that you have reconciled the shipment.

If you have hit a brick wall, do what I do every time, which is take Amazon to the Small Claims Court. It can be done online and is very simple. Just make sure you have all the evidence you need to support your case.

Their solicitors will wait until the very last day before the actual court case and then they will pay up.

Good luck.

20
user profile
Seller_76AUwmqvSyRIM
In reply to: Seller_ScDghyE4IIHFP’s post
Most helpful reply

I assume that you have reconciled the shipment.

If you have hit a brick wall, do what I do every time, which is take Amazon to the Small Claims Court. It can be done online and is very simple. Just make sure you have all the evidence you need to support your case.

Their solicitors will wait until the very last day before the actual court case and then they will pay up.

Good luck.

20
Reply
user profile
Seller_ScDghyE4IIHFP
In reply to: Seller_ScDghyE4IIHFP’s post

Thank You . I will definitely go ahead with small claims if not resolved

10
user profile
Seller_ScDghyE4IIHFP
In reply to: Seller_ScDghyE4IIHFP’s post

Thank You . I will definitely go ahead with small claims if not resolved

10
Reply
user profile
Simon_Amazon
In reply to: Seller_ScDghyE4IIHFP’s post

Hello @Seller_ScDghyE4IIHFP,

Here Simon from Amazon.

Do you have any update on this topic?

Best,

Simon

00
user profile
Simon_Amazon
In reply to: Seller_ScDghyE4IIHFP’s post

Hello @Seller_ScDghyE4IIHFP,

Here Simon from Amazon.

Do you have any update on this topic?

Best,

Simon

00
Reply
Follow this discussion to be notified of new activity