ASIN Reinstated but Still Blocked
We have received a performance notification for Food and Product Policy Compliance
We have made necessary changes to the detail page and submitted all information to review The team confirms they completed their review and concluded that the ASIN is complete, and the product will be reinstated.
However, the performance notification is still on the Account Health dashboard, and the listing is blocked We deleted it and relisted it after 24 hours (actually, even more, to make sure), but that did not help.
We tried talking to support but they say the ASIN is under review and we need to wait till internal team contacts us via email. Why is the ASIN under review if it has already been reviewed and confirmed for reinstatement?
Is there any chance to get this case reviewed? Case ID 10952440612, 10913133242
@Spencer_Amazon @Julia_Amazon @Sakura_Amazon_
ASIN Reinstated but Still Blocked
We have received a performance notification for Food and Product Policy Compliance
We have made necessary changes to the detail page and submitted all information to review The team confirms they completed their review and concluded that the ASIN is complete, and the product will be reinstated.
However, the performance notification is still on the Account Health dashboard, and the listing is blocked We deleted it and relisted it after 24 hours (actually, even more, to make sure), but that did not help.
We tried talking to support but they say the ASIN is under review and we need to wait till internal team contacts us via email. Why is the ASIN under review if it has already been reviewed and confirmed for reinstatement?
Is there any chance to get this case reviewed? Case ID 10952440612, 10913133242
@Spencer_Amazon @Julia_Amazon @Sakura_Amazon_
4 replies
Seller_B3Q5IkUa005Gn
please relist your product, make changes in content, remove all prohibited keywords and then open case. hopefully will gets active
Seller_PU1yxhYzMAOnt
Experiencing this with over 10 Asins. just same scripted reply.
