Hello @Seller_ovg51kfPs0srS

Christine here from Amazon Forums.

Thank you for reaching out about your account qualification issue. I understand this is frustrating, especially given your 5-year history as an Amazon seller and your business documentation.

Let me provide some guidance on how to address this:

Account Review:

• First, ensure that all your business information is up-to-date in your Seller Central account.
• Double-check that your LLC documents are properly uploaded and visible in your account.

Specific Qualification Requirements:

• Sometimes, the "does not qualify" message relates to specific category or program requirements rather than overall account status.
• Review any recent applications you've made for category ungating or special programs to see if this message is related to a particular area.

Performance Metrics:

• Verify that your account is in good standing regarding performance metrics (Order Defect Rate, Cancellation Rate, Late Shipment Rate, etc.).
• Poor performance in these areas can sometimes lead to qualification issues.

Contact Seller Support:

• If you've verified all the above and still face this issue, please contact Seller Support directly.
• Provide them with your account details, a brief history of your selling experience, and mention that you have all necessary LLC documentation.
• Ask for a thorough account review to identify any specific reasons for the qualification issue.

Appeal Process:

• If Seller Support cannot resolve the issue, ask about the appeal process.
• Prepare a detailed plan of action addressing any concerns they raise.

Hope this information helps.

Have a great day!

Christine.