HELP! Seller support does not understand removal order vs. shipping id. HELP!
I'm trying to be reimbursed for FBA removal order that was switcheroo.
Seller support looks at the removal id and says it is more than 60 days old. No kidding, because it took Amazon 6 months to ship the removal to me. The shipping id is Sep 18, way less than 60 days. Seller support simply refuses to acknowledge this.
Can someone please help or give me some advice? Case id 16595889031
HELP! Seller support does not understand removal order vs. shipping id. HELP!
I'm trying to be reimbursed for FBA removal order that was switcheroo.
Seller support looks at the removal id and says it is more than 60 days old. No kidding, because it took Amazon 6 months to ship the removal to me. The shipping id is Sep 18, way less than 60 days. Seller support simply refuses to acknowledge this.
Can someone please help or give me some advice? Case id 16595889031
1 reply
Daryl_Amazon
Hey @Seller_IHbx8sfanyFmN,
Our specialists have already escalated the matter via case ID: 16595889031
Please follow up resolution here,
Daryl
