video rejected due to making false medical claims
Please help!!
most of my videos are getting rejetced for this untrue reason. I am uploading videos of children playing with wooden toys and I cannot understand where I am making false medical claims. Some of my videos get approved and so there is no logic.
I have written to seller support but have had no help.
Please could someone help me understand as I do not even know how to fix the issue. I make no medical claims whatsoever.
video rejected due to making false medical claims
Please help!!
most of my videos are getting rejetced for this untrue reason. I am uploading videos of children playing with wooden toys and I cannot understand where I am making false medical claims. Some of my videos get approved and so there is no logic.
I have written to seller support but have had no help.
Please could someone help me understand as I do not even know how to fix the issue. I make no medical claims whatsoever.
1 reply
Seller_ZJhFeE3tNKzfh
I’ve repeated this story numerous times on here now but we had one once rejected for the same reason.
After about 8 weeks of numerous back and forth messages with seller support (where I had to simply reiterate “your system MUST have flagged a specific reason for the rejection, there is no medical advice that I can see but if you tell me what it is I will remove it” eventually, someone finally told us)
The issue was a recycling logo.
So unfortunately it could be ANYTHING in your video that Amazon thinks is medical advice. The issue is they won’t easily give up this information.
