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Seller_qoBSn70dr96DB

Brand Registry Rejection - 3 Different IPO all rejected

Hi, can anyone offer some help, I own 3 IPO on my products and have applied for all 3 of them to be added to the brand registry, but they have all been automatically rejected, I can not add any new items under my own brands. I have appealed and followed the guide given as to what I had done wrong on the application but now the replies I have received are saying this:

We’ve reviewed and found that applications can be declined under certain circumstances. This includes cases where we have reasons to believe that the to-be-added account has been involved in abusive conduct on our websites, or is related to an account that was used for such abusive conduct.

I've been selling on Amazon for several years and have never been abusive so I am really confused by how I can sort this issue out, it's so hard chatting to someone different through support tickets each time and not getting anywhere with any of them, I seem to just get stock random answers

Does anyone have any advice please

Thanks for reading

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3 replies
Tags:Brand Registry
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Seller_qoBSn70dr96DB

Brand Registry Rejection - 3 Different IPO all rejected

Hi, can anyone offer some help, I own 3 IPO on my products and have applied for all 3 of them to be added to the brand registry, but they have all been automatically rejected, I can not add any new items under my own brands. I have appealed and followed the guide given as to what I had done wrong on the application but now the replies I have received are saying this:

We’ve reviewed and found that applications can be declined under certain circumstances. This includes cases where we have reasons to believe that the to-be-added account has been involved in abusive conduct on our websites, or is related to an account that was used for such abusive conduct.

I've been selling on Amazon for several years and have never been abusive so I am really confused by how I can sort this issue out, it's so hard chatting to someone different through support tickets each time and not getting anywhere with any of them, I seem to just get stock random answers

Does anyone have any advice please

Thanks for reading

Tags:Brand Registry
00
25 views
3 replies
Reply
3 replies
user profile
Julia_Amzn

Hello @Seller_qoBSn70dr96DB,

Thank you for reaching out.

Could you please share case ID?

Thank you,

Julia.

00
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Seller_qoBSn70dr96DB

Brand Registry Rejection - 3 Different IPO all rejected

Hi, can anyone offer some help, I own 3 IPO on my products and have applied for all 3 of them to be added to the brand registry, but they have all been automatically rejected, I can not add any new items under my own brands. I have appealed and followed the guide given as to what I had done wrong on the application but now the replies I have received are saying this:

We’ve reviewed and found that applications can be declined under certain circumstances. This includes cases where we have reasons to believe that the to-be-added account has been involved in abusive conduct on our websites, or is related to an account that was used for such abusive conduct.

I've been selling on Amazon for several years and have never been abusive so I am really confused by how I can sort this issue out, it's so hard chatting to someone different through support tickets each time and not getting anywhere with any of them, I seem to just get stock random answers

Does anyone have any advice please

Thanks for reading

25 views
3 replies
Tags:Brand Registry
00
Reply
user profile
Seller_qoBSn70dr96DB

Brand Registry Rejection - 3 Different IPO all rejected

Hi, can anyone offer some help, I own 3 IPO on my products and have applied for all 3 of them to be added to the brand registry, but they have all been automatically rejected, I can not add any new items under my own brands. I have appealed and followed the guide given as to what I had done wrong on the application but now the replies I have received are saying this:

We’ve reviewed and found that applications can be declined under certain circumstances. This includes cases where we have reasons to believe that the to-be-added account has been involved in abusive conduct on our websites, or is related to an account that was used for such abusive conduct.

I've been selling on Amazon for several years and have never been abusive so I am really confused by how I can sort this issue out, it's so hard chatting to someone different through support tickets each time and not getting anywhere with any of them, I seem to just get stock random answers

Does anyone have any advice please

Thanks for reading

Tags:Brand Registry
00
25 views
3 replies
Reply
user profile

Brand Registry Rejection - 3 Different IPO all rejected

by Seller_qoBSn70dr96DB

Hi, can anyone offer some help, I own 3 IPO on my products and have applied for all 3 of them to be added to the brand registry, but they have all been automatically rejected, I can not add any new items under my own brands. I have appealed and followed the guide given as to what I had done wrong on the application but now the replies I have received are saying this:

We’ve reviewed and found that applications can be declined under certain circumstances. This includes cases where we have reasons to believe that the to-be-added account has been involved in abusive conduct on our websites, or is related to an account that was used for such abusive conduct.

I've been selling on Amazon for several years and have never been abusive so I am really confused by how I can sort this issue out, it's so hard chatting to someone different through support tickets each time and not getting anywhere with any of them, I seem to just get stock random answers

Does anyone have any advice please

Thanks for reading

Tags:Brand Registry
00
25 views
3 replies
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3 replies
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Julia_Amzn

Hello @Seller_qoBSn70dr96DB,

Thank you for reaching out.

Could you please share case ID?

Thank you,

Julia.

00
Follow this discussion to be notified of new activity
user profile
Julia_Amzn

Hello @Seller_qoBSn70dr96DB,

Thank you for reaching out.

Could you please share case ID?

Thank you,

Julia.

00
user profile
Julia_Amzn

Hello @Seller_qoBSn70dr96DB,

Thank you for reaching out.

Could you please share case ID?

Thank you,

Julia.

00
Reply
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