feedback removal
Order ID: 111-2666142-1697833
Case ID 16837156541
Feedback content: "chair is to heavy 54 pounds. advertised to be 41pounds"
the entire feedback is a product review, which complies with Amazon’s feedback removal rules and should be deleted.
I think feedback team is unprofessional, please help to check again. @Tatiana_Amazon
feedback removal
Order ID: 111-2666142-1697833
Case ID 16837156541
Feedback content: "chair is to heavy 54 pounds. advertised to be 41pounds"
the entire feedback is a product review, which complies with Amazon’s feedback removal rules and should be deleted.
I think feedback team is unprofessional, please help to check again. @Tatiana_Amazon
3 replies
Seller_nekewCJMNOSgh
@Michelle_AmazonCould you help us to solve this problem?
Manny_Amazon
Hello @Seller_nekewCJMNOSgh,
Thanks for letting us know about this. I've reviewed case 16837156541, and can confirm that the decision not to remove the feedback is accurate, as the feedback does not meet criteria for removal based on the guidelines mentioned. I'm sorry for any inconvenience this may cause.
Regards,
- Manny