Dear Madame/Sir,

I’m hoping someone—maybe one of the forum mods @Roxy_Amazon, @Maja_Amazon, @Atlas_Amazon (please correct me if I’ve tagged the wrong people)—can help escalate this or share some insight.

3 days ago, I received a message from Amazon stating:

> "Thank you for completing the video verification. We've reviewed the information that you shared and your funds will be disbursed on the next settlement date."

While I appreciate the update and confirmation about my disbursement, my Amazon seller account is still inactive, and I’ve received no further emails about the reactivation of my selling privileges.

Is it normal to wait this long? Any guidance or escalation support would be hugely appreciated.promptly.

Kind regards,

Uche