Restricted Products Appeal - Amazon is still selling the exact same items but will not remove my violations
Hi,
I received 47 violations for an item that Amazon still sells. I have appealed and sent evidence that Amazon is still selling the same item but Amazon keeps on going in circles with the exact same copy past ai generated responses without any review of my evidence.
This is extremely frustrating as I wish someone would look at my evidence and help me remove these violations.
My account has been deactivated for quite some time and is affecting our sales and cash flow so we would appreciate any urgent guidance on this.
@Manny_Amazon, @Emet_Amazon, @Glenn_Amazon or any one else, can you please help on this urgent issue!
Thank you.
Restricted Products Appeal - Amazon is still selling the exact same items but will not remove my violations
Hi,
I received 47 violations for an item that Amazon still sells. I have appealed and sent evidence that Amazon is still selling the same item but Amazon keeps on going in circles with the exact same copy past ai generated responses without any review of my evidence.
This is extremely frustrating as I wish someone would look at my evidence and help me remove these violations.
My account has been deactivated for quite some time and is affecting our sales and cash flow so we would appreciate any urgent guidance on this.
@Manny_Amazon, @Emet_Amazon, @Glenn_Amazon or any one else, can you please help on this urgent issue!
Thank you.
5 replies
Glenn_Amazon
Greetings @Seller_5G7GfRX0SIPAD,
I'm sorry you have had these difficulties with your account and your ASIN. If you provide your most recent Seller Support Case ID on this product I will review and see what options exist. Please note I cannot guarantee that your ASIN or your Seller account will be restored. Thank you for your understanding.
-Glenn