Main Image - Listing Supressed
We decided to update our main image with our new boxes for one of our products and received a "Search Suppressed" warning. When I went to upload the new image, we were told it would take up to 48 hours to fix. It has now been more than 48 hours, and our listing is still being suppressed. Nothing beside the title on the box changed, and all other guidelines are followed.
ASIN: B0DHYVC7C4
Main Image - Listing Supressed
We decided to update our main image with our new boxes for one of our products and received a "Search Suppressed" warning. When I went to upload the new image, we were told it would take up to 48 hours to fix. It has now been more than 48 hours, and our listing is still being suppressed. Nothing beside the title on the box changed, and all other guidelines are followed.
ASIN: B0DHYVC7C4
1 reply
Michelle_Amazon
Hello @Seller_HoWLzq7XdiGS0,
Thanks for reaching out. I have reviewed your listing and I am not seeing that the ASIN is search suppressed. If your product packaging has changed, your listing requires you to create a new ASIN per the Detail Page Rules policy. This is to ensure that your customers do not feel they are getting counterfeit items if they have purchased the item before or you have old inventory with the old packaging being sold.
I hope this is helpful!
Michelle
