[EMERGENCY]: PLEASE help us reinvestigate and reinstate the misclassified inventory Asin:B0C3CC23K9 ASAP!THX!
Hello @Cooper_Amazon @Tatiana_Amazon @Atlas_Amazon @CR_Amazon @Quincy_Amazon @Danika_Amazon @Emet_Amazon
Asin: B0C3CC23K9. 300 units of inventory were marked as defective with no reason or notification. There is nothing wrong with our product, but 300 of them were identified as defective and 50 of them were automatically removed by removal orders! We are losing a lot! Please help to remove the status mark and change them to available for sale.
We have conducted a full investigation of the products at the place of delivery and verified that each product is well packaged and labeled before packing and shipping.
Secondly, the products we sell are car phone holder, and the details page of ASIN: B0C3CC23K9 is also car phone holder, so there is no situation where the product information does not match the front desk details.
We have been actively seeking help from Seller Supports, but have NO HELP at all.
There is nothing wrong with our products, but if this inventory problem is not investigated quickly, we will face huge losses. What should we do?
[EMERGENCY]: PLEASE help us reinvestigate and reinstate the misclassified inventory Asin:B0C3CC23K9 ASAP!THX!
Hello @Cooper_Amazon @Tatiana_Amazon @Atlas_Amazon @CR_Amazon @Quincy_Amazon @Danika_Amazon @Emet_Amazon
Asin: B0C3CC23K9. 300 units of inventory were marked as defective with no reason or notification. There is nothing wrong with our product, but 300 of them were identified as defective and 50 of them were automatically removed by removal orders! We are losing a lot! Please help to remove the status mark and change them to available for sale.
We have conducted a full investigation of the products at the place of delivery and verified that each product is well packaged and labeled before packing and shipping.
Secondly, the products we sell are car phone holder, and the details page of ASIN: B0C3CC23K9 is also car phone holder, so there is no situation where the product information does not match the front desk details.
We have been actively seeking help from Seller Supports, but have NO HELP at all.
There is nothing wrong with our products, but if this inventory problem is not investigated quickly, we will face huge losses. What should we do?
6 replies
Jameson_Amazon
Hi @Seller_sqoVRzFyxEcX8,
Thank you for reaching out and for your patience! I'm just coming across this thread and wanted to check in, has there been any updates to this ASIN since posting?
When you have a moment, can you please send me your Seller Support case IDs for this? I'd be happy to take a further look into those correspondences to see how I can best help here!
Thanks again,
Jameson
