Seller Fees For June are totally wrong
Has anyone lese received their seller fees for June? We have and they are totally wrong - our invoice + VAT is around a tenth of the fees taken? Almost like someone has left a zero off the amount. We know what we have paid and it does not correlate at all.
Or are we all getting multiple invoices to cover one period ? Ours state 01.06.25 - 30.06.25 but the amount is garbage - This relates to seller fees not Ads they are held elsewhere now.
Seller Fees For June are totally wrong
Has anyone lese received their seller fees for June? We have and they are totally wrong - our invoice + VAT is around a tenth of the fees taken? Almost like someone has left a zero off the amount. We know what we have paid and it does not correlate at all.
Or are we all getting multiple invoices to cover one period ? Ours state 01.06.25 - 30.06.25 but the amount is garbage - This relates to seller fees not Ads they are held elsewhere now.
5 replies
Seller_d8YGbIjNqwFxn
My invoices for fees are okay, the total value appears to be right.
I am 100% FBM now so can't comment if you have FBA fees as well
Seller_NqJLYobTIi0yz
Our FBA fees look totally wrong the invoice is about £1k more than our transactions show !
Not sure how to dispute this ?
Roberto_Amazon
Hello there! @Seller_CJAn9FclIoBJn
Thank you for bringing this matter into our attention. I can see that our Support team is currently investigating this issue, they are contacting the teams in charge of this.
Please continue to follow up with the case ending in 1322.
Regards,
Roberto
Seller_uJilHs5qDJ9EF
Yes, our seller fees for June are not reconciling anywhere close to the seller fees invoice we received. The invoiced amount does not match or is not anywhere near the amount shown on the account activity report/statement.
We've opened a support case and asked for clarification what is happening.
