My suggestion is to stop COD orders and switch to prepaid orders.

Amazon India does not provide an option to activate or deactivate COD (Cash on Delivery). However, if you want to stop COD orders in selected areas or across all of India, you need to opt for Amazon Self Ship or Selected Self Ship.

• To stop COD orders in specific areas, you can use the Selected Self Ship option.
• To stop COD orders across all of India, you can choose the Amazon Self Ship option.

What is Self Ship?

Amazon Self Ship is a fulfillment method where the seller is responsible for booking, shipping, and delivering the product directly to the customer. In this method:

• Amazon only provides prepaid orders along with all customer details, including their phone numbers.
• Sellers need to book shipments using their chosen shipping aggregator and update tracking details on the Amazon Order Management page.

Amazon still manages buyer returns, refunds, and replacements, but no COD orders are provided to the seller under this option.

What are the benefits of Self Ship orders?

• No COD orders: This reduces the chances of fake customers since only genuine buyers who pay in advance will place orders.
• Lower shipping costs: If you have a high daily order volume, shipping aggregators can offer you better shipping rates compared to Amazon’s fulfillment options.

Here are the links for more information:

• [Information on Selected Self Ship]
• [Enrollment in Selected Self Ship]
• [Information on Self Ship]
• [Enrollment in Self Ship]
• [How to process Self Ship orders]

I hope I was able to help you {SBV BOOK"S}