Customer claims INR but the tracking shows they have it. They then say that the package arrived completely empty and of course - Amazon just believe them despite no evidence shown.

Surely the fact that they changed the theme of the complaint when challenged... this should sound alarm bells .. and put the burden of proof onto the customer. Whats the point of tracking when people can do this so blatantly. Its not like this is a mistake or a misunderstanding to make the assertion in the first place.

406-5927624-585074

Any help please?

@Winston_Amazon@Julia_Amazon