Dear sellers and amazon lending ,

I have been trying to contact amazon lending many times in last 3 months to top up /new loan and send me an offer , every time i get reply from them i need to wait, its not manual process and some times they mentioned if we met certain criteria such as improved sales and lowered outstanding balance ,

My sales improved and outstanding balance on loan is reduced significantly every month by paying regular monthly installments , so i met amazon lending criteria, but still not offer ?/and email from them ,

please can somebody help how to convince amazon lending ,

I would really appreciate.

regards

MSA