Amazon lost inventory in warehouse, multiple cases pending
writing to bring to your attention several unresolved "lost in warehouse" cases that have not received responses despite being submitted some time ago. The delays are impacting our ability to manage inventory effectively and maintain smooth operations.
Below are the specific case IDs for your review:
Case ID 16930993851
Case ID 16866969121
Case ID 16840341381
16787554731
16781029351
16777339201
These cases were submitted over a month ago, and we have yet to receive updates or resolutions. We understand that issues like these may take time to investigate, but the extended delay is causing operational inefficiencies and affecting customer order fulfillment.
We kindly request a status update on these cases or any guidance on next steps to resolve them promptly. Please let us know if additional information is needed from our end to facilitate the resolution process.
Thank you for your attention to this matter. We appreciate your prompt assistance and look forward to your response.
Amazon lost inventory in warehouse, multiple cases pending
writing to bring to your attention several unresolved "lost in warehouse" cases that have not received responses despite being submitted some time ago. The delays are impacting our ability to manage inventory effectively and maintain smooth operations.
Below are the specific case IDs for your review:
Case ID 16930993851
Case ID 16866969121
Case ID 16840341381
16787554731
16781029351
16777339201
These cases were submitted over a month ago, and we have yet to receive updates or resolutions. We understand that issues like these may take time to investigate, but the extended delay is causing operational inefficiencies and affecting customer order fulfillment.
We kindly request a status update on these cases or any guidance on next steps to resolve them promptly. Please let us know if additional information is needed from our end to facilitate the resolution process.
Thank you for your attention to this matter. We appreciate your prompt assistance and look forward to your response.
1 reply
Ricardo_Amazon
Hello @Seller_5wa3H6oQIsRfp,
Ricardo from Amazon here.
I have reached out to our Missing from Inbound team, and they have advised me they are currently facing a backlog in these type of cases.
They are actively working First In, First Out. So your cases haven't received a response because they have yet to be reviewed.
Please allow more time in order to receive a response in each of them.
