amazon unresponsive on remeasure requests that go from oversized to standard size
we have been trying for 25 days to have amazon do an actual remeasure for an item that was oversized that we have been able to repackage as standard size.
for certain Amazon had done the fake remeasure where they tell you the remeasure is complete but it is the same exact size as before and they ding you for the attempt, hopefully I will not get dinged for the 2nd time and i'm out of the remeasure game for 60 days on that ASIN.
has anyone else experienced this recently?
amazon unresponsive on remeasure requests that go from oversized to standard size
we have been trying for 25 days to have amazon do an actual remeasure for an item that was oversized that we have been able to repackage as standard size.
for certain Amazon had done the fake remeasure where they tell you the remeasure is complete but it is the same exact size as before and they ding you for the attempt, hopefully I will not get dinged for the 2nd time and i'm out of the remeasure game for 60 days on that ASIN.
has anyone else experienced this recently?
41 replies
Seller_z3XfkorVSmnEY
Did you change the package size? Or is this the "original" packaging?
What do you think the measurements are vs what does Amazon say?
Christine_Amazon
Hello @Seller_dj5uuHqRWs6gC
Christine here from Amazon Forums.
I would like to know if the issue persists?
I will be waiting for your reply.
Christine
Bryce_Amazon
Greetings,
I would re-engage with Support in this case and make those request there. If Seller Support is unable to help on this front, reply back to me here.
