Selling items that are new but have been slightly damaged
Hi all,
I have some items( 20 items) that have been slightly damaged. They are new toys but the back of the box has come off. They are unused and new but can i sell them at a cheaper rate as they are damaged? What condition should I use? is there a special process for this?
All advice/info is appreciated.
Thanks
Selling items that are new but have been slightly damaged
Hi all,
I have some items( 20 items) that have been slightly damaged. They are new toys but the back of the box has come off. They are unused and new but can i sell them at a cheaper rate as they are damaged? What condition should I use? is there a special process for this?
All advice/info is appreciated.
Thanks
3 replies
Seller_k2X0L9mVRT0pW
you can’t sell them “new” and I think you’ll find Amazon require all toys on their site to be new not used
Seller_QuM1AZgzfU9x4
You choose the appropriate condition from Amazon's policy and ensure it is accurately described in the condition notes with photos.
https://sellercentral.amazon.co.uk/help/hub/reference/G200339950
Seller_x4tzkGuwzOigF
Maybe "New - open box" is the best condition so that people don't expect a new shiny box, but also know that they're paying for something new.