United State store status inactive
CaseID: 15679935451
My United State store status was made inactive because I did not have inventory listed in the last few months as it takes time to made and delivered the inventories. Finally, it arrived, and just a few days before it arrived, my United State store status was made inactive . And my inventory become stranded.
I was asked to update my charge method, but my charge method was valid(monthly fee charge sucessfully every month). As the charge method only accept credit card and I only have one credit card, so I put in again all my credit card details. It is shown charge method update successfully.
It is still invalid now, I chat online with a support officer, he provided me a caseID and advised me to wait. Would you please advise how can this process be speed up? I think moving an account to invalid in 3-4 months time is not reasonable as it takes time to get the first stock in. Thank you.
United State store status inactive
CaseID: 15679935451
My United State store status was made inactive because I did not have inventory listed in the last few months as it takes time to made and delivered the inventories. Finally, it arrived, and just a few days before it arrived, my United State store status was made inactive . And my inventory become stranded.
I was asked to update my charge method, but my charge method was valid(monthly fee charge sucessfully every month). As the charge method only accept credit card and I only have one credit card, so I put in again all my credit card details. It is shown charge method update successfully.
It is still invalid now, I chat online with a support officer, he provided me a caseID and advised me to wait. Would you please advise how can this process be speed up? I think moving an account to invalid in 3-4 months time is not reasonable as it takes time to get the first stock in. Thank you.
12 replies
Seller_rI7BZIczK8iAC
You have to fix your stranded inventory. Now your store status shows inactive because there are no products in your inventory. You have nothing to sell (since stranded), so the store is inactive.
Seller_OvL8C4BJWiuS9
Sounds like you are using a debit card (and yes, the monthly fees will be deducted), but you need a valid credit card to sell/list on Amazon.
CR_Amazon
Hello there @Seller_GdStlpXEkYUQK
My name is CR and I wanted to quickly hop in here as I had a second to peek into your account.
From what I can tell, it appears your account is active and am not your charge method appears to have went through as valid.
Please let me know if you are seeing something else on your end. If so, if you could provide a screen shot that would be very helpful.
Otherwise, I think you are all set here!
CR_Amazon
