Unable to add products
I recently joined Amazon seller keep on getting this message "You’re currently unable to add or edit listings because either the credit or debit card on file is invalid or it is in the process of validating, which could take up to 24 hours. Ensure that you have a valid credit or debit card uploaded in Account Settings." Does anyone know how to solve it (I have 2 valid credit debit cards added to my account
Raised 3 cases in last 10 days .. still amazon is working to fix
Unable to add products
I recently joined Amazon seller keep on getting this message "You’re currently unable to add or edit listings because either the credit or debit card on file is invalid or it is in the process of validating, which could take up to 24 hours. Ensure that you have a valid credit or debit card uploaded in Account Settings." Does anyone know how to solve it (I have 2 valid credit debit cards added to my account
Raised 3 cases in last 10 days .. still amazon is working to fix
2 replies
Seller_kIukTwdhvntAp
"Ensure that you have a valid credit or debit card uploaded in Account Settings."
This is my standard credit card template so use what applies!
Amazon is weird on so many levels and this seems to work at least sometimes!
First, be sure it is an actual CREDIT Card. While Amazon claims that a Debit Card will work, that is seldom true! They WILL charge a Debit Card for initial fees but they will NOT take it on continuing basis most of the time despite their claims!
Put the card number into your BUYER side account first. Wait an hour (sometimes less) for the gerbils to work their way through the system and then put it in the SELLER side.
There was one recent response from a seller on a post that they DELETED the card that was on the buyer side and put the SAME card back in after a little bit and it fixed the problem. Amazon is a maze of broken links in their antiquated software.
Here are a couple threads where an OP says it worked.
https://sellercentral.amazon.com/seller-forums/discussions/t/096ef5b2-ffd5-4943-86fe-41c9d087a7e7?postId=0fbb2fae-1e92-4c41-bdb5-80851137886b
https://sellercentral.amazon.com/seller-forums/discussions/t/a81a37ec-71f9-4247-87a1-b79c6000bfd1?postId=68fd87bc-9e03-40a8-9e75-2afc054f7c2b
https://sellercentral.amazon.com/seller-forums/discussions/t/d42f54b5-aee0-48a2-8927-25287095f409?postId=3c9b06ef-e62b-4916-8bc9-7dad3391a64e
https://sellercentral.amazon.com/seller-forums/discussions/t/391729a6-334a-4aa0-9d81-541b37dbaac6?postId=8d03dcd3-7e3a-4d0d-a22b-f5ffcdec4e58
https://sellercentral.amazon.com/seller-forums/discussions/t/6e29db67-0d7b-4530-acde-73ce5bded8ca?postId=7d26b4f1-1114-4b5e-92b2-5dede62b3b59
Topher_Amazon
Hey @Seller_fUsKtkvyFyyfh,
Not having a valid credit card is the most likely culprit here. Did Neverlast's advice above help you resolve?
Regards,
Topher
