Amazon deactivating my products incorrectly - Amazon Mods please help
Amazon has recently restricted two of my products for no valid reason and getting someone knowledgable on the phone or via chat is impossible. I receive the same boiler plater response which provides no real insight or information how to fix the issue.
How does garlic powder all of sudden become classified as a human ingestible and Amazon not accepting applications for that category. It funny that Amazon is also a seller of the product and the moment I am deactivated from selling it, Amazon becomes the Buy Box for $2 more than i was selling it for prior to being deactivated. All other third party sellers seem to still be allowed to sell the product but they all have higher prices than Amazon buy box price.
Am I being punished for actually charging a fair price for the item?
Moderator - I would love some feed back here and someone that actually knows how to dig a little deeper and find the root cause of this issue. Case ID = 17137786991.
While you are at it please look at Case ID = 17103442271 as well. This one is regarding Vanilla extract that was deactivated for being classified as Hazmat. Even though I am approved for Hazmat products for over a year, it is still deactivated even though I provided all required documentation and photos requested. You have been holding my inventory hostage for well over a month and a half.
Amazon deactivating my products incorrectly - Amazon Mods please help
Amazon has recently restricted two of my products for no valid reason and getting someone knowledgable on the phone or via chat is impossible. I receive the same boiler plater response which provides no real insight or information how to fix the issue.
How does garlic powder all of sudden become classified as a human ingestible and Amazon not accepting applications for that category. It funny that Amazon is also a seller of the product and the moment I am deactivated from selling it, Amazon becomes the Buy Box for $2 more than i was selling it for prior to being deactivated. All other third party sellers seem to still be allowed to sell the product but they all have higher prices than Amazon buy box price.
Am I being punished for actually charging a fair price for the item?
Moderator - I would love some feed back here and someone that actually knows how to dig a little deeper and find the root cause of this issue. Case ID = 17137786991.
While you are at it please look at Case ID = 17103442271 as well. This one is regarding Vanilla extract that was deactivated for being classified as Hazmat. Even though I am approved for Hazmat products for over a year, it is still deactivated even though I provided all required documentation and photos requested. You have been holding my inventory hostage for well over a month and a half.
17 replies
Seller_1dIKeNSaPeTl8
Is it always this hard to get help from seller services?!?