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Seller_mNaK19Qv0sOuW

All of my funds are in account level reserve

All of my funds are in account level reserve and there has been no email on why is that happening. I did contact seller support but there has been no resolution. I opened case ID 15693228221 got transferred, and there is no response from amazon yet.

My account is currently in a Healthy Status, no Claims, and all my banking and other information is up-to-date.

can you please escalate this and let me know what the issue is?

Thanks

@Dominic_Amazon

@Rose_Amazon

@Steve_Amazon

32 views
2 replies
Account Health
Tags:Seller Support
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user profile
Seller_mNaK19Qv0sOuW

All of my funds are in account level reserve

All of my funds are in account level reserve and there has been no email on why is that happening. I did contact seller support but there has been no resolution. I opened case ID 15693228221 got transferred, and there is no response from amazon yet.

My account is currently in a Healthy Status, no Claims, and all my banking and other information is up-to-date.

can you please escalate this and let me know what the issue is?

Thanks

@Dominic_Amazon

@Rose_Amazon

@Steve_Amazon

Account Health
Tags:Seller Support
00
32 views
2 replies
Reply
2 replies
user profile
Roberto_Amazon
In reply to: Seller_mNaK19Qv0sOuW’s post

Hello! @Seller_mNaK19Qv0sOuW

Thank you for using the Forums and bringing this into our attention. I am currently looking into this issue.

I will reply here once I have an update.

Regards,

Roberto

00
user profile
Roberto_Amazon
In reply to: Seller_mNaK19Qv0sOuW’s post

Hello! @Seller_mNaK19Qv0sOuW

Thank you for your patience. I have been advised by our Merchant Credit team that a temporary hold has been placed on your account, this will expire in the next 4 days, disbursements of your funds will resume after that.

Please let me know if they don't after those 4 days.

Regards,

Roberto

10
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user profile
Seller_mNaK19Qv0sOuW

All of my funds are in account level reserve

All of my funds are in account level reserve and there has been no email on why is that happening. I did contact seller support but there has been no resolution. I opened case ID 15693228221 got transferred, and there is no response from amazon yet.

My account is currently in a Healthy Status, no Claims, and all my banking and other information is up-to-date.

can you please escalate this and let me know what the issue is?

Thanks

@Dominic_Amazon

@Rose_Amazon

@Steve_Amazon

32 views
2 replies
Account Health
Tags:Seller Support
00
Reply
user profile
Seller_mNaK19Qv0sOuW

All of my funds are in account level reserve

All of my funds are in account level reserve and there has been no email on why is that happening. I did contact seller support but there has been no resolution. I opened case ID 15693228221 got transferred, and there is no response from amazon yet.

My account is currently in a Healthy Status, no Claims, and all my banking and other information is up-to-date.

can you please escalate this and let me know what the issue is?

Thanks

@Dominic_Amazon

@Rose_Amazon

@Steve_Amazon

Account Health
Tags:Seller Support
00
32 views
2 replies
Reply
user profile

All of my funds are in account level reserve

by Seller_mNaK19Qv0sOuW

All of my funds are in account level reserve and there has been no email on why is that happening. I did contact seller support but there has been no resolution. I opened case ID 15693228221 got transferred, and there is no response from amazon yet.

My account is currently in a Healthy Status, no Claims, and all my banking and other information is up-to-date.

can you please escalate this and let me know what the issue is?

Thanks

@Dominic_Amazon

@Rose_Amazon

@Steve_Amazon

Account Health
Tags:Seller Support
00
32 views
2 replies
Reply
2 replies
2 replies
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Roberto_Amazon
In reply to: Seller_mNaK19Qv0sOuW’s post

Hello! @Seller_mNaK19Qv0sOuW

Thank you for using the Forums and bringing this into our attention. I am currently looking into this issue.

I will reply here once I have an update.

Regards,

Roberto

00
user profile
Roberto_Amazon
In reply to: Seller_mNaK19Qv0sOuW’s post

Hello! @Seller_mNaK19Qv0sOuW

Thank you for your patience. I have been advised by our Merchant Credit team that a temporary hold has been placed on your account, this will expire in the next 4 days, disbursements of your funds will resume after that.

Please let me know if they don't after those 4 days.

Regards,

Roberto

10
Follow this discussion to be notified of new activity
user profile
Roberto_Amazon
In reply to: Seller_mNaK19Qv0sOuW’s post

Hello! @Seller_mNaK19Qv0sOuW

Thank you for using the Forums and bringing this into our attention. I am currently looking into this issue.

I will reply here once I have an update.

Regards,

Roberto

00
user profile
Roberto_Amazon
In reply to: Seller_mNaK19Qv0sOuW’s post

Hello! @Seller_mNaK19Qv0sOuW

Thank you for using the Forums and bringing this into our attention. I am currently looking into this issue.

I will reply here once I have an update.

Regards,

Roberto

00
Reply
user profile
Roberto_Amazon
In reply to: Seller_mNaK19Qv0sOuW’s post

Hello! @Seller_mNaK19Qv0sOuW

Thank you for your patience. I have been advised by our Merchant Credit team that a temporary hold has been placed on your account, this will expire in the next 4 days, disbursements of your funds will resume after that.

Please let me know if they don't after those 4 days.

Regards,

Roberto

10
user profile
Roberto_Amazon
In reply to: Seller_mNaK19Qv0sOuW’s post

Hello! @Seller_mNaK19Qv0sOuW

Thank you for your patience. I have been advised by our Merchant Credit team that a temporary hold has been placed on your account, this will expire in the next 4 days, disbursements of your funds will resume after that.

Please let me know if they don't after those 4 days.

Regards,

Roberto

10
Reply
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