Order Defect Rate for FBA chargeback
I recently got ODR 3.12% for FBA order - It shows that there is chargeback issue.
I created ticket but no one is helping at the moment.
Can you please advise on it?
My October prime deals are suddenly surpressed today for ODR (FBA)
Order Defect Rate for FBA chargeback
I recently got ODR 3.12% for FBA order - It shows that there is chargeback issue.
I created ticket but no one is helping at the moment.
Can you please advise on it?
My October prime deals are suddenly surpressed today for ODR (FBA)
1 reply
Josh_Amazon
Hello @Seller_AaJSUNMGkgI8q,
This is Josh from Amazon. Thank you for contacting our Forums!
I understand that you are contacting in regards with your Order Defect Rate due to a chargeback issue. In this case, you mentioned that you created a ticket, can you please give me the case ID so I can look further?
I look forward to your reply.
Kind regards,
-Josh
