Keep getting a credit card issue when trying to post a new listing.
"
Problem with your Seller Account
You’re currently unable to add or edit listings because either the credit card on file is invalid or the credit card is in the process of validating, which could take up to 24 hours. Please ensure that you have a valid credit card uploaded in Account Settings. "
Updated card but same error
Keep getting a credit card issue when trying to post a new listing.
"
Problem with your Seller Account
You’re currently unable to add or edit listings because either the credit card on file is invalid or the credit card is in the process of validating, which could take up to 24 hours. Please ensure that you have a valid credit card uploaded in Account Settings. "
Updated card but same error
2 replies
Seller_kIukTwdhvntAp
I'm going to guess that you had/have a DEBIT Card that you used to open your buyer account.
I will expand on the situation so you understand exactly what AMAZON has done to you (and thousands of others) if you used a DEBIT card to open the account.
This is one of the great flaws in the Amazon system. You can OPEN an Amazon account with a DEBIT card but when you go to the next step and want to be a seller you need a credit card.
IF Amazon was interested in ANYTHING other than cash flow (for them) they would verify that applicants for a SELLING account had a VALID credit card on file BEFORE they allowed an account to be opened.
Amazon is NOT interested in correcting that issue because they collect $40 EVERY TIME a "seller" opens an account and then does NOT have a valid card that they can use on the site.
THOUSANDS of "new sellers" every month and HUNDREDS that don't have (initially) the proper cards on file. And that translates to MILLIONS of dollars a year for (you guessed it) AMAZON.
Here are the steps on the Amazon "help" board for fixing the issue IF you have a valid card to use:
Update your credit card information
If you have received an error message about your credit card, it is important to update your credit card information as soon as possible.
Check the below information related to your credit card:
Is the credit card valid?
Is there a minimum charge amount?
Are you using a pre-paid card? (Note: Use of a pre-paid card is not accepted for a selling account.)
Does the bank have a record of the charge attempt?
Are there bank limits or policies that prevent the charge attempt from being authorized?
Is there any incorrect credit card information entered? (Note: All the credit card information entered such as number, name, address, ZIP code, or expiration date must be an exact match with your card details.)
Is this chargeable in the currency of the Amazon marketplace where you registered your seller account?
Until the card verification problem is resolved, Amazon won't be able to process any payments for your account.
Note: Only the primary account owner can make changes related to payment information.
Micah_Amazon
Hello @Seller_QwgYB4qi75Kn4,
Thank you for reaching out. This is a very common issue among new sellers when signing up with Amazon. Amazon requires a real credit card, so not a debit or pre-paid card. Your financial institution may only allow your credit card to be used in certain countries. As a result, you may see the same credit card being honored by Amazon in some of our stores, but not in others. When you register in Amazon as a seller, it is necessary to enter an internationally chargeable credit card with a valid billing address located in an eligible country. Reach out to your financial institution to determine the countries your card is eligible to be used in. You can use different credit cards in various Amazon stores. For the list of accepted credit cards, go to Bank account and credit card information for your seller account.
Note: We do not accept alternative charge methods, such as prepaid credit cards, gift certificates, checks, or online payment systems like PayPal.
We accept the following credit cards:
- American Express
- Diners Club
- Discover
- JCB
- MasterCard
- Visa
Please let me know if you haver additional questions. Here to help.
Happy selling.
Cheers,
Micah