Appeal Reject
Can you tell me what the solution is because I am providing all the documents? But Still, i got this email always. I submitted, Debit card On File, PAN card, Adhar card, passport, Bank statement Etc
Below i given Amazon Email:
Hello,
Thank you for submitting your appeal. We have received your submission but do not have enough information to reactivate your account at this time.
Why did this happen?
We were unable to complete the review because you did not provide the documents required for the appeal.
How do I reactivate my account?
To reactivate your account, please confirm that there is a valid credit card on file and submit the following documents:
-- A GST registration certificate ("GST Reg-06" form with Annexure A and B) in English. This document is not required if you choose to sell in a tax-exempted category.
-- A PAN card in English. We require a business PAN card for partnership firms or a personal PAN card for sole proprietorship firms.
-- A valid national ID document of the Amazon seller account holder, such as a passport, a voter ID card, an Aadhaar card, or a driving license.
The document must meet the following requirements:
-- Your name and address must be visible and match the name and address that you entered in Seller Central.
-- It must be a full page and unobstructed including corners.
-- It must have a high definition and be clear and readable. The required information must be visible and in focus.
-- It must be authentic and unaltered.
-- It must not be protected with a password. You can reupload the same document without the password protection or upload a photo of the document. For security reasons, do not reply to this email with the password.
-- It must not be a screenshot.
-- Voter ID cards, Aadhaar cards, and driving licenses must be in English.
-- Passports must include the front page that contains the passport details and the last page that contains the valid address and must be in one of the supported languages. Supported languages include Arabic, simplified Chinese, Dutch, English, French, German, Hindi, Italian, Japanese, Korean, Polish, Portuguese, Spanish, Swedish, Tamil, Thai, Turkish, and Vietnamese. If the document is not in one of the supported languages, you must submit a notarized translation into one of the supported languages along with the original document.
-- It must be a PDF, JPG, PNG, or GIF file.
Appeal Reject
Can you tell me what the solution is because I am providing all the documents? But Still, i got this email always. I submitted, Debit card On File, PAN card, Adhar card, passport, Bank statement Etc
Below i given Amazon Email:
Hello,
Thank you for submitting your appeal. We have received your submission but do not have enough information to reactivate your account at this time.
Why did this happen?
We were unable to complete the review because you did not provide the documents required for the appeal.
How do I reactivate my account?
To reactivate your account, please confirm that there is a valid credit card on file and submit the following documents:
-- A GST registration certificate ("GST Reg-06" form with Annexure A and B) in English. This document is not required if you choose to sell in a tax-exempted category.
-- A PAN card in English. We require a business PAN card for partnership firms or a personal PAN card for sole proprietorship firms.
-- A valid national ID document of the Amazon seller account holder, such as a passport, a voter ID card, an Aadhaar card, or a driving license.
The document must meet the following requirements:
-- Your name and address must be visible and match the name and address that you entered in Seller Central.
-- It must be a full page and unobstructed including corners.
-- It must have a high definition and be clear and readable. The required information must be visible and in focus.
-- It must be authentic and unaltered.
-- It must not be protected with a password. You can reupload the same document without the password protection or upload a photo of the document. For security reasons, do not reply to this email with the password.
-- It must not be a screenshot.
-- Voter ID cards, Aadhaar cards, and driving licenses must be in English.
-- Passports must include the front page that contains the passport details and the last page that contains the valid address and must be in one of the supported languages. Supported languages include Arabic, simplified Chinese, Dutch, English, French, German, Hindi, Italian, Japanese, Korean, Polish, Portuguese, Spanish, Swedish, Tamil, Thai, Turkish, and Vietnamese. If the document is not in one of the supported languages, you must submit a notarized translation into one of the supported languages along with the original document.
-- It must be a PDF, JPG, PNG, or GIF file.
2 replies
Seller_VFD9WTc5NpVlT
+971585579211 contact me I will help you, text me on whatsapp
Ash_AMZ
Hello @Seller_WnA3EHy97kG3g,
This is Ash from amazon and will help you with your questions.
Thanks for sharing the above notification on this thread. It has been understood that you want the help for your account reactivaiton.
Can you tell me what the solution is because I am providing all the documents? But Still, i got this email always. I submitted, Debit card On File, PAN card, Adhar card, passport, Bank statement Etc
Did you submit the Valid GST registration certificate ?
-- A GST registration certificate ("GST Reg-06" form with Annexure A and B) in English. This document is not required if you choose to sell in a tax-exempted category.
GST certificate is also mandatory for the completing the account registration.
Furthermore, for dedicated assistance with appeal support, we would recommend you to speak to the Account Health Support team via the “Call me now” button on the Account health page.
If you need any further assistance, you can post here so that we can help you.
Regards,
Ash.