Seller_DaCjkwDJdjDbv
Wrong Return Reason
Hi. Many buyers are using Return Reason "Inaccurate website description" or any other similar reason caused by the seller but in the comment they said they choose the wrong item, so it was their mistake. How this is affecting our account and how to charge these buyers a restocking fee?
Tags:Account Health, Seller Support
00
Seller_DaCjkwDJdjDbv
Wrong Return Reason
Hi. Many buyers are using Return Reason "Inaccurate website description" or any other similar reason caused by the seller but in the comment they said they choose the wrong item, so it was their mistake. How this is affecting our account and how to charge these buyers a restocking fee?
2 replies
Stevie_Amazon
Hi there @Seller_DaCjkwDJdjDbv,
Thank you so much for reaching out in the Forums. I am engaging a Community Manager to review this situation further.
All the best,
Stevie.
00
Follow this discussion to be notified of new activity
