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Seller_OCe6ymaLWNwBW

My Listing Brand Name has been changed by someone.

Hi

My listing brand name has been changed by someone and to edit my products I need approval.

I have seen many post regarding this issue but no clear resolution. Is there anyone from the support team that can help.

i used the account health 'report a problem' option but they have replied back saying no violation has taken place . The parent Asin still currently shows my brand name but the product detail page is showing a new brand name.

Any help please.

Thanks

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5 replies
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Seller_OCe6ymaLWNwBW

My Listing Brand Name has been changed by someone.

Hi

My listing brand name has been changed by someone and to edit my products I need approval.

I have seen many post regarding this issue but no clear resolution. Is there anyone from the support team that can help.

i used the account health 'report a problem' option but they have replied back saying no violation has taken place . The parent Asin still currently shows my brand name but the product detail page is showing a new brand name.

Any help please.

Thanks

Create and Manage Listings
Tags:Listing deactivated
00
138 views
5 replies
Reply
5 replies
user profile
Seller_LrOi5Val3Iifg
In reply to: Seller_OCe6ymaLWNwBW’s post

This is a massive issue that is creeping in. We have lots of listings where we are the only seller that have changed to french. Seller support wont change them saying that their system pulls details from all sellers listings.

00
user profile
Roberto_Amazon
In reply to: Seller_OCe6ymaLWNwBW’s post

Hello! @Seller_OCe6ymaLWNwBW

This is Roberto. I am sorry this is affecting your listings, this is a complex issue.

user profile
Seller_OCe6ymaLWNwBW
Do amazon staff still help on these forums?
View post

We are here, and we will do our best to surface these issues with the right teams. I need more details around this issue, do you have a case ID with our support team that has the listings details?

Looking forward to hearing from you.

Regards,

Roberto

00
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user profile
Seller_OCe6ymaLWNwBW

My Listing Brand Name has been changed by someone.

Hi

My listing brand name has been changed by someone and to edit my products I need approval.

I have seen many post regarding this issue but no clear resolution. Is there anyone from the support team that can help.

i used the account health 'report a problem' option but they have replied back saying no violation has taken place . The parent Asin still currently shows my brand name but the product detail page is showing a new brand name.

Any help please.

Thanks

138 views
5 replies
Create and Manage Listings
Tags:Listing deactivated
00
Reply
user profile
Seller_OCe6ymaLWNwBW

My Listing Brand Name has been changed by someone.

Hi

My listing brand name has been changed by someone and to edit my products I need approval.

I have seen many post regarding this issue but no clear resolution. Is there anyone from the support team that can help.

i used the account health 'report a problem' option but they have replied back saying no violation has taken place . The parent Asin still currently shows my brand name but the product detail page is showing a new brand name.

Any help please.

Thanks

Create and Manage Listings
Tags:Listing deactivated
00
138 views
5 replies
Reply
user profile

My Listing Brand Name has been changed by someone.

by Seller_OCe6ymaLWNwBW

Hi

My listing brand name has been changed by someone and to edit my products I need approval.

I have seen many post regarding this issue but no clear resolution. Is there anyone from the support team that can help.

i used the account health 'report a problem' option but they have replied back saying no violation has taken place . The parent Asin still currently shows my brand name but the product detail page is showing a new brand name.

Any help please.

Thanks

Create and Manage Listings
Tags:Listing deactivated
00
138 views
5 replies
Reply
5 replies
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Seller_LrOi5Val3Iifg
In reply to: Seller_OCe6ymaLWNwBW’s post

This is a massive issue that is creeping in. We have lots of listings where we are the only seller that have changed to french. Seller support wont change them saying that their system pulls details from all sellers listings.

00
user profile
Roberto_Amazon
In reply to: Seller_OCe6ymaLWNwBW’s post

Hello! @Seller_OCe6ymaLWNwBW

This is Roberto. I am sorry this is affecting your listings, this is a complex issue.

user profile
Seller_OCe6ymaLWNwBW
Do amazon staff still help on these forums?
View post

We are here, and we will do our best to surface these issues with the right teams. I need more details around this issue, do you have a case ID with our support team that has the listings details?

Looking forward to hearing from you.

Regards,

Roberto

00
Follow this discussion to be notified of new activity
user profile
Seller_LrOi5Val3Iifg
In reply to: Seller_OCe6ymaLWNwBW’s post

This is a massive issue that is creeping in. We have lots of listings where we are the only seller that have changed to french. Seller support wont change them saying that their system pulls details from all sellers listings.

00
user profile
Seller_LrOi5Val3Iifg
In reply to: Seller_OCe6ymaLWNwBW’s post

This is a massive issue that is creeping in. We have lots of listings where we are the only seller that have changed to french. Seller support wont change them saying that their system pulls details from all sellers listings.

00
Reply
user profile
Roberto_Amazon
In reply to: Seller_OCe6ymaLWNwBW’s post

Hello! @Seller_OCe6ymaLWNwBW

This is Roberto. I am sorry this is affecting your listings, this is a complex issue.

user profile
Seller_OCe6ymaLWNwBW
Do amazon staff still help on these forums?
View post

We are here, and we will do our best to surface these issues with the right teams. I need more details around this issue, do you have a case ID with our support team that has the listings details?

Looking forward to hearing from you.

Regards,

Roberto

00
user profile
Roberto_Amazon
In reply to: Seller_OCe6ymaLWNwBW’s post

Hello! @Seller_OCe6ymaLWNwBW

This is Roberto. I am sorry this is affecting your listings, this is a complex issue.

user profile
Seller_OCe6ymaLWNwBW
Do amazon staff still help on these forums?
View post

We are here, and we will do our best to surface these issues with the right teams. I need more details around this issue, do you have a case ID with our support team that has the listings details?

Looking forward to hearing from you.

Regards,

Roberto

00
Reply
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