My Listing Brand Name has been changed by someone.

My listing brand name has been changed by someone and to edit my products I need approval.

I have seen many post regarding this issue but no clear resolution. Is there anyone from the support team that can help.

i used the account health 'report a problem' option but they have replied back saying no violation has taken place . The parent Asin still currently shows my brand name but the product detail page is showing a new brand name.

Any help please.

Thanks

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5 replies

Create and Manage Listings

Tags:Listing deactivated

5 replies

Seller_LrOi5Val3Iifg

8 months ago

In reply to: Seller_OCe6ymaLWNwBW’s post

This is a massive issue that is creeping in. We have lots of listings where we are the only seller that have changed to french. Seller support wont change them saying that their system pulls details from all sellers listings.

Roberto_Amazon

8 months ago

In reply to: Seller_OCe6ymaLWNwBW’s post

Hello! @Seller_OCe6ymaLWNwBW

This is Roberto. I am sorry this is affecting your listings, this is a complex issue.

Seller_OCe6ymaLWNwBW

Do amazon staff still help on these forums?

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We are here, and we will do our best to surface these issues with the right teams. I need more details around this issue, do you have a case ID with our support team that has the listings details?

Looking forward to hearing from you.

Regards,

Roberto

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