Hundreds of pending and cancelled orders
Over the last 2 weeks there have been close to 500 cancelled orders for the same 4-5 ASINs.
It is majorly messing up my inventory. Some of the ASINs have no other sellers so Im not sure if its abuse or not.
I cannot use the Report Abuse form to investigate because pending and cancelled orders are not considered valid order IDs in the Abuse form.
I provided an Excel list of all the orders but Seller Support is no help
Case ID 15568731681
Hundreds of pending and cancelled orders
Over the last 2 weeks there have been close to 500 cancelled orders for the same 4-5 ASINs.
It is majorly messing up my inventory. Some of the ASINs have no other sellers so Im not sure if its abuse or not.
I cannot use the Report Abuse form to investigate because pending and cancelled orders are not considered valid order IDs in the Abuse form.
I provided an Excel list of all the orders but Seller Support is no help
Case ID 15568731681
10 replies
Topher_Amazon
Hey @Seller_wQVrfDITrMYPm,
Can you double check the case number? The one above is showing me a log for an error 8060 issue and nothing pertaining to the post or excel sheet mentioned.
Topher
Seller_VwWeh9Gmv4vXA
Set a a maximum orders per customer from your inventory listing. To edit, go to your inventory>Edit>offer>Maximum Order Quantity. You can set this to 5 only per customer or depends on you.
