inventory in stock, but says 0 available. reserved
As a seller, i am having an issue where I have inventory, but it says 0 available. Whatever inventory I have is in reserved that are still pending. I am not sure what is going on. Can anyone help?
inventory in stock, but says 0 available. reserved
As a seller, i am having an issue where I have inventory, but it says 0 available. Whatever inventory I have is in reserved that are still pending. I am not sure what is going on. Can anyone help?
21 replies
Dominic_Amazon
Hi @Seller_FoUl41Gr0RXfV,
Dominic from Amazon here, I can help! So there are a couple reasons why an item could be showing as reserved:
Reasons for reserved status
Units can be in reserved status for the following reasons:
- Customer order: These units are used to fulfill customer orders.
- FC transfer: These units are being transferred from one fulfillment center to another to help place the inventory closer to customers. Units in the FC transfer status are available for customers to buy. However, customers might be shown a future ship date if no other units are available in the fulfillment centers for immediate fulfillment.
Note: Transfers may take up to 22 to 25 days to complete. In some cases, transfers may take longer and investigation may be required.
- FC processing: These units have been sidelined at the fulfillment center for additional processing, such as verification of item dimensions and weight, pending investigations, or pending removal orders. For more information, go to Remove inventory (overview).
How long have these items been in reserved?
Best,
Dominic