delivery in may 2024 for a new product now available
I have just listed a new book which we sell and supply ourselves direct through amazon but they are showing delivery over 14 may 2024 which is stupid we use Royal Mail posting the same day as ordered. Went to their chat help Tried changing shipping but no change! we deleted product re listed no change same problem. Help! we are losing sales at a crucial time.
delivery in may 2024 for a new product now available
I have just listed a new book which we sell and supply ourselves direct through amazon but they are showing delivery over 14 may 2024 which is stupid we use Royal Mail posting the same day as ordered. Went to their chat help Tried changing shipping but no change! we deleted product re listed no change same problem. Help! we are losing sales at a crucial time.
10 replies
Seller_RlZVPg3d6ZUGP
Has it got a release date on?
which book as I cant see one on your storefront with that date?
Seller_VUcjClrPIVFRy
Thats strange shortly ago you were not getting the buy box, but this has since changed over? maybe it takes a while for Amazon's system to update to the most appropriate offer with the quickest delivery. It keeps changing for me between you and Amazon...
Your delivery is showing to me as 8-10th November.
Seller_ZJhFeE3tNKzfh
What you are seeing is the delivery date when amazon are winning the buy box.
If you look at all sellers, you can see that your own listing is delivery in a few days - but amazon for some reason have it down as May for their offering of this book.
I would imagine that most of the time here, amazon will get the buy box - so it will always show this. If you are supplying amazon directly- I assume you would need to speak to someone through Vendor Central as to why amazon have this down as delivery in May.
