Hello,

I made a video call for the disbursement of my funds on September 3rd. Two days later, I received your response, stating that all of my funds would be disbursed to me. So I requested the payment the same day. As I see from the Disbursement section in the Payment page, the payment process started on September 5th and funds were sent to the bank on September 6th. But when I checked and asked for this payment from my bank, they said that it still hadn’t arrived in my Payoneer account even though 7 business days passed.

I have been waiting for my funds since May 2024 but couldn’t understand why I cannot get it after this verification. Could you also please check and inform me about it?

Attached are the case numbers for which I received seller support from my Amazon account.

case ID: 2869938373, 2872853953

Has anyone had problems like this before? I cannot see the money approved by Amazon in the bank.

Regards,

Emre Ozturk

@Jessica_Amazon_

@Adam_Amazon_

@Ash_AMz