Request the item to be resized
I have changed the packaging and requested to measure the dimensions again. I have requested six times, but they are all the same size as before, and they have not been remeasured at all. The dimensions measured on May 3rd are the same as those re-shipped on June 3rd, and they have not been remeasured at all. I hope you can give me a correct answer
Request the item to be resized
I have changed the packaging and requested to measure the dimensions again. I have requested six times, but they are all the same size as before, and they have not been remeasured at all. The dimensions measured on May 3rd are the same as those re-shipped on June 3rd, and they have not been remeasured at all. I hope you can give me a correct answer
2 replies
Seller_fsSDdjI8sdIjl
This is a forum for other sellers. I doubt you will get the answers to this here, but I would suggest making sure FBA inventory is zero before sending in new stock and then ask for it to be remeasured. Otherwise they could be measuring old stock!
Sarah_Amzn
Hello @Seller_T6D44Yj0dK8HL,
I'm Sarah with Amazon.
Have you tried to reach out to Seller Support? If yes, can you please share the case ID and I'd be happy to take a look.
Kind regards,
Sarah.
