Amazon changed our Product Category
Hi Amazon Forum Team,
Several weeks ago, Amazon unexpectedly changed the category of our main product from Health & Household to Pet Supplies, which has drastically affected our sales—especially during this critical Q4 period. Our product is a cleaning tool and is not related to Pet Supplies at all.
We urgently need assistance as Seller Support has been slow to address this issue. Could Forum support please escalate and review this case: 16485344361?
Thank you in advance for your prompt attention!
Amazon changed our Product Category
Hi Amazon Forum Team,
Several weeks ago, Amazon unexpectedly changed the category of our main product from Health & Household to Pet Supplies, which has drastically affected our sales—especially during this critical Q4 period. Our product is a cleaning tool and is not related to Pet Supplies at all.
We urgently need assistance as Seller Support has been slow to address this issue. Could Forum support please escalate and review this case: 16485344361?
Thank you in advance for your prompt attention!
1 reply
Topher_Amazon
Hi there @Seller_SleAEKct979gh,
I see that after your post seller support confirmed this ASIN was moved to Health & Household. Since I didn't see a reply after that update, can you confirm the issue is now resolved?
Topher
